1. Mandatory Documentation Requirement

All guests are required to submit a valid ID Proof, Address Proof, and a recent passport-size photograph at the time of check-in. These documents must be submitted along with the duly filled Paying Guest Entry Form. Submission of these documents is compulsory for both short-term and long-term stays, as per local authority and safety regulations.

Accepted forms of ID and address proof include:

  • Aadhar Card

  • Passport

  • Voter ID

  • Driving License

  • Government-issued Photo ID with address

Note: Guests who fail to provide the above documents will not be permitted to check in.

 

  1. One-Month Stay Charges

For guests opting to stay for only one month, regular monthly rental charges will apply along with an additional PMS (Property Management Services) charge of ₹1,000 (Rupees One Thousand Only).

This charge is applicable per guest and is levied to cover short-term management, utilities, and service overheads associated with one-month stays.

Note: This additional fee is non-refundable and mandatory for all guests opting for a one-month duration.

 

  1. Advance Payment Policy

All guests are required to pay 2 months rent as advance payment at the time of check-in.

  • Advance payment is compulsory for all types of stays (short-term and long-term).

  • This advance amount is strictly non-refundable under any circumstances, including early checkout or change of plans.

  • The advance must be paid in full on the day of entry to confirm and secure the accommodation.

Note: Guests who fail to pay the advance will not be allowed to check in.



  1. Meal Timings and Availability

We provide complimentary meals to all guests as per the following schedule:

Monday to Saturday:

  • Breakfast: 7:30 a.m. to 9:30 a.m.

  • Dinner: 7:30 p.m. to 9:30 p.m.

Sunday:

  • Only Lunch: 11:00 a.m. to 1:00 p.m.

Note: Guests are requested to adhere strictly to the meal timings. Food will not be served outside these hours. No breakfast or dinner will be provided on Sundays.

 

  1. Responsibility for Personal Belongings

All guests are strictly responsible for the care, safety, and security of their own personal belongings during their stay at the PG/Guest House.

  • The management shall not be responsible or liable for any loss, theft, misplacement, or damage to personal items, including but not limited to:

  • Cash and jewelry
  • Mobile phones, laptops, and other electronic devices
  • Personal documents such as passports, ID cards, licenses, etc.
  • Any other valuables or personal effects

  • Guests are strongly advised to:
  • Keep their rooms locked at all times when unattended
  • Avoid leaving valuables in shared or common areas
  • Use personal locks and secure storage solutions for expensive items

  • In case of any loss or theft, the management will offer assistance in lodging a complaint with the local authorities, but will not compensate for the lost items under any condition.

Note: Each guest is advised to maintain personal vigilance and take adequate care of their possessions to avoid inconvenience.


6. Policy on Absenteeism and Refunds

In the event that a guest is absent from the premises for any duration during their stay, no refund or adjustment shall be provided for the days of absence.

This applies to all components of the accommodation package, including:

  • Rent

  • Property Management Services (PMS) Charges

  • Meals and utilities

The rent and associated charges are calculated on a monthly basis and are non-refundable, regardless of whether the guest avails of the services on all days.

Note: Guests are advised to plan their stay accordingly, as no deductions, carry-forwards, or reimbursements will be entertained for non-occupancy.

8. Rent Calculations

For the purpose of internal reference or administrative assessment, the per-day rent may be calculated using the following formula:

Per-Day Rent = (Monthly Rent ÷ 30) × 2

This formula helps estimate the rent for a 2-day stay or any short-term occupancy calculation when applicable. However, please note:

  • This calculation is for reference purposes only

  • It does not alter or override the standard monthly rent and payment terms

  • All guests are still required to adhere to the minimum stay policies and advance payment requirements

Note: The management reserves the right to apply or waive this calculation based on specific scenarios, such as early move-ins, late check-outs, or short extensions.

  1. Liability for Damages to Property

Guests will be held financially responsible for any damage caused—intentionally or unintentionally—to the PG premises, furniture, appliances, or shared amenities during their stay.

This includes, but is not limited to, damage to:

  • Furniture (beds, tables, chairs, wardrobes, etc.)

  • Electrical appliances such as fridge, washing machine, television (T.V.), fans, lights, and geysers

  • Walls, doors, windows, and other structural parts of the building

  • Common area facilities or personal room fixtures
    In case of such damage, the guest will be required to compensate for the full repair or replacement cost as assessed by the management.

  • Refusal to pay for the damage may lead to termination of the stay without refund and/or legal action, if deemed necessary.

Note: All guests are requested to treat the property and its belongings with care and respect to ensure a comfortable living environment for everyone.

  1. Entry Timings and Night Curfew

To ensure the safety and well-being of all residents, a strict entry curfew of 11:30 p.m. is enforced at the PG/Guest House.

  • Entry into the premises will not be permitted after 11:30 p.m. under any circumstances.

  • Guests are expected to return to the property before the curfew time.

  • Repeated violation of curfew rules may lead to warnings, penalties, or cancellation of accommodation without refund.

Note: This rule is implemented in the interest of safety and discipline for all residents. Guests are advised to plan their outings accordingly.

 

  1. Right to Modify Rules and Policies

The management/owner reserves the full right to amend, update, or introduce new rules and regulations as and when deemed necessary, without prior notice.

  • These changes may be made in response to safety protocols, government guidelines, property needs, or management decisions.

  • All guests are expected to stay informed and comply with the updated rules, which will be communicated through notice boards, official messages, or verbal communication.

Note: Continued stay at the property implies acceptance of the latest rules and policies set by the management.

 

  1. Prohibited Items and Activities

To maintain a clean, respectful, and safe living environment for all residents, the following items and activities are strictly prohibited within the PG/Guest House premises:

  • Non-vegetarian food (including eggs)

  • Smoking (including cigarettes, e-cigarettes, hookah, etc.)

  • Tobacco use in any form

  • Chewing of pan, gutkha, or other similar substances

  • Consumption or possession of alcoholic beverages

Violations of this rule may lead to:

  • Immediate warning or penalty

  • Termination of stay without refund

  • Legal action, if necessary

Note: The management has zero tolerance for such violations and reserves the right to inspect rooms if suspicious activity is observed.

 

  1. Hot Water Availability

Hot water through geysers is available for all guests daily from 7:00 a.m. to 9:00 p.m. only.

  • Guests are advised to complete their bathing and washing needs during this time window.

  • After 9:00 p.m., all geysers will be switched off to conserve electricity and ensure safety.

  • Requests for hot water beyond the designated hours will not be entertained, except in case of genuine emergencies and only with prior approval from the management.

Note: Please cooperate with the scheduled timing to maintain smooth facility operations for all residents.

 

  1. Payment Receipts and Acknowledgement

All guests are advised to collect an official receipt for any payment made to the PG/Guest House, including:

  • Advance payment (at the time of entry)

  • Monthly rent or other regular charges

  • Any additional service charges or fines, if applicable

  • It is the guest's responsibility to ensure that a payment receipt is received and safely kept for future reference.

  • Verbal confirmations or messages will not be considered valid proof of payment in case of disputes.

Note: The management will not be responsible for resolving payment discrepancies without a valid receipt.

 

  1. Visitor Policy for Girls PG

To ensure safety, privacy, and a peaceful environment for all residents, the following visitor guidelines must be strictly followed in the Girls PG:

  • Outside visitors are strictly not allowed between 10:00 p.m. and 9:00 a.m.

  • Visitors may only enter the premises between 6:00 a.m. and 10:00 p.m., and that too only with prior permission from the management.

  • In case of urgent or exceptional situations, guests must inform and seek approval in advance to avoid any inconvenience.

  • Visitors are not permitted to stay overnight under any circumstances.

Note: Violation of this policy may result in disciplinary action, including cancellation of accommodation without refund.

 

  1. No Visitors Allowed Inside Rooms

For the safety, privacy, and comfort of all residents, visitors are strictly prohibited from entering guest rooms under any circumstances.

  • All meetings with visitors must be conducted only in the designated common areas (if permitted by the management).

  • Entry of any outside person into private rooms is a serious violation of house rules and may result in:

    • Immediate disciplinary action

    • Fines or penalties

    • Termination of stay without refund

Note: This policy applies to all guests, irrespective of gender or duration of stay, and is strictly enforced for security reasons.

 

  1. Late Entry Protocol for Female Guests

For safety and monitoring purposes, female guests returning to the PG after 9:30 p.m. are required to inform the PG owner in advance.

  • Prior intimation via phone call or message is mandatory before 9:30 p.m.

  • This rule ensures that the management is aware of the guest’s whereabouts and can make appropriate security arrangements.

  • Frequent late entries without prior notice may lead to warnings or stricter curfew enforcement.

Note: This policy is designed to prioritize the safety and well-being of our female residents and must be followed strictly.

 

  1. Written Intimation for Overnight Stay Outside

If any female guest plans to stay outside the PG for more than one day, it is mandatory to submit a written notice to the management before leaving the premises.

  • The written note must clearly mention:

    • Date and time of departure

    • Expected date of return

    • Reason for stay outside

    • Emergency contact details

  • This policy is implemented strictly for security, record-keeping, and accountability purposes.

  • Failure to submit this written intimation may result in disciplinary action and notification to the guardian/emergency contact listed at the time of admission.

Note: The management appreciates your cooperation in maintaining a safe and responsible living environment.

 

  1. Laundry Submission Timing

All guests are requested to submit their clothes for laundry before 11:30 a.m. on designated laundry days.

  • Garments submitted after 11:30 a.m. will not be accepted for the same-day wash and will be considered for the next scheduled laundry cycle.

  • Guests are advised to plan accordingly and label or separate delicate items if required.

  • The PG management is not responsible for color bleeding, shrinkage, or damage due to standard washing procedures.

Note: Please adhere to the laundry timing strictly to ensure smooth service and timely return of clothes.

 

  1. Lights Out and Mobile Usage Policy

To maintain discipline and ensure a peaceful environment for all residents, the following rule is strictly enforced:

  • All room lights must be switched off by 11:30 p.m.

  • Guests are also advised to avoid loud mobile usage, video calls, or watching videos without earphones after this time.

  • Mobile phones should be kept on silent or vibration mode to avoid disturbing others.

  • In shared rooms, respect for roommates’ rest and privacy is mandatory.

Note: Repeated violations of this rule may lead to warnings or further disciplinary action.

 

  1. Laundry Linked with Food Services

The laundry facility is a complementary service provided along with the food package.

  • If a guest opts to cancel food services, their access to laundry services will also be cancelled automatically.

  • This policy applies to temporary or permanent cancellation of food, whether partial or full.

  • Guests who wish to continue laundry services after cancelling food must inform the management in writing and will be charged separately as per prevailing rates.

Note: This policy helps maintain operational balance and cost structure for the overall PG services.

 

  1. Laundry at Customer’s Risk

All laundry services provided by the PG are at the customer’s own risk.

  • The PG management and staff will take reasonable care while handling garments, but will not be held liable for:

    • Color fading or bleeding

    • Shrinkage or fabric damage

    • Loss or misplacement of garments

    • Mixing of clothes with other residents’ items

  • Guests are advised to avoid sending delicate, expensive, or sensitive clothing for laundry.

  • No compensation or replacement will be provided in case of damage or loss.

Note: By using the laundry service, the guest agrees to these terms.

 

  1. Diwali Holiday Food Service Policy

During the Diwali festive period, food services will be suspended for 10 days.

  • The suspension will apply to all guests, regardless of the duration of stay.

  • During this period, no concession, refund, or adjustment will be provided for the missed meals.

  • Guests are requested to make their own food arrangements in advance for these 10 days.

  • Exact dates of the food service break will be communicated at least one week in advance.

Note: This policy is applicable annually and is part of the agreed service terms at the time of admission.

 

  1. Notice Period for Vacating

All guests are required to give a minimum of 1-month (30 days) written notice before vacating the PG/Guest House.

  • The notice must be submitted in writing to the management.

  • The notice period is mandatory, irrespective of the duration of stay.

  • In case a guest leaves without providing the 30-day notice:

    • The advance payment will be forfeited

    • The guest may be liable to pay the balance rent for the notice period

  • Partial month notices will not be considered valid unless full rent for the notice period is paid.

Note: This policy helps maintain operational and financial stability, and allows the management to plan occupancy accordingly.

 

  1. Deposit Refund Policy

The security deposit collected at the time of admission will be refunded only after proper checkout, and is subject to the following terms and conditions:

  • The deposit will not be adjusted against monthly rent, notice period rent, food charges, or any other dues.

  • Refunds will only be processed if a written notice of 30 days is submitted before vacating the premises.
  • The room and all PG property must be returned in clean, undamaged condition, and all dues (including rent, electricity, fines) must be cleared in full.
  • Refunds will be processed within 21 days of final checkout, after room inspection and management approval.
  • The entire deposit will be forfeited under the following conditions:
  • If the guest fails to serve the 30-day notice period
  • If any kind of nuisance, misconduct, or rule violation is found during the stay
  • If the guest vacates without informing or does not clear outstanding dues
  • No refund will be done if the guest vacates in the middle of the month, irrespective of the number of days stayed

Note: The management’s decision regarding deposit refund is final and binding.